All Your Hello Sauna Questions—Answered
What should I bring with me?
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You must bring swimwear, a full water bottle to stay hydrated and two towels – one to sit on in the sauna and one for drying after.
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It's also a great idea to bring something warm and cosy to hang out in after.
What will it be like?
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Nestled by the pristine shoreline, Hello Sauna offers a one-of-a-kind experience that combines the therapeutic heat of a traditional sauna with the invigorating chill of a sea dip.
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You'll share the sauna with up to 4 other people and we recommend you split your time 10-15 mins in the Sauna and then pop out for a dip in the sea or just enjoy the fresh air. Dip, Sauna, Repeat!
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This powerful contrast therapy revitalises your body, enhances circulation, and boosts your immune system, leaving you feeling recharged and exhilarated.
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Come as you are, leave feeling better.
Where is Hello Sauna located?
You can find us at:
📍Golightly Caravan Park Bowen Road, Point Lonsdale
Easy direct access to swimming at Springs Beach
Parking available at Springs Beach carpark
Can anyone use the sauna?
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All guests are responsible for knowing their health limits and assuming any associated risks.
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If you have any underlying health conditions or are taking any medication, please check with your doctor before using the sauna.
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Sauna use is not permitted for those who are pregnant, diabetic, have heart conditions, respiratory disease, high blood pressure, or metal implants.
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Do not use if you have a history of dizziness, fainting, or are under medical care without prior approval.
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If you start to feel nauseous, dizzy or have a headache, please leave the sauna immediately and let us know.
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All guests are required when booking to read and sign a waiver.
Is the Sauna Wheelchair accessible?
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Our saunas have wheelchair access, but wheelchairs cannot stay in the sauna. If you are a wheelchair user, please email us so we can have a chat beforehand.
How do I prepare for my sauna?
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It is advised to come dressed ready for your sauna - prepared to hop in and let the heat envelop you.
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Hydration is important — drink plenty of water before and after your session.
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We have storage containers for all personal belongings.
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Please make sure that all your jewellery is removed as it gets really hot in the sauna.
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Do not drink alcohol before or during your sauna.
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Avoid eating 1–2 hours beforehand.
Can I sauna naked?
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We ask that you wear your swimsuit as you will share the sauna with the rest of the community
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Please ensure you are also sitting on your towel.
Do I have to book?
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We recommend booking in advance, but you are very welcome to pop by and see if we have any free slots available.
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When you book online, you can pay in advance via this website.
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If you are dropping in, you can pay via card, or we can take cash.
What's your cancellation policy?
We understand that plans can change. Here’s our policy:
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Cancellations made more than 24 hours before your booking will receive a full refund or credit.
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Cancellations within 24 hours of your booking are non-refundable, as we’ve already prepared your sauna session.
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No-shows will be charged in full.
Cancellation Policy
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To cancel or reschedule your session you must log into your account on this website and change/cancel your booking.
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Sessions cancelled or rescheduled within 24 hours of the scheduled booking time are non-refundable.
Refund Policy
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Refunds will be issued where a session is cancelled more than 24 hours prior.
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Cancellations after this time will not be refunded.
Can I hire the sauna privately?
You sure can! You can book a private sauna for up to 5 people via our booking page.
Are you available for Event Hire?
If you are interested in hiring Hello Sauna for a private event, festival or retreat, please email us for more information.
What time should I arrive?
Please arrive 5 minutes early to ensure you are checked in and can maximise your use of Hello Sauna.
Have a question that's not answered here?
Reach out, we're always happy to answer any questions you may have.
